Terms of Service

Last Updated

These Terms of Service were last updated on January 1, 2024 and are effective immediately.

Acceptance of Terms

By accessing and using VitalisPure.com (the "Website"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service apply to all visitors, users, and others who access or use the service.

User Accounts and Registration

To access certain features of our Website, you may be required to create an account. When you create an account, you agree to:

• Provide accurate, current, and complete information during the registration process
• Maintain and promptly update your account information to keep it accurate, current, and complete
• Maintain the security of your password and account
• Accept all risks of unauthorized access to your account
• Notify us immediately of any unauthorized use of your account

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Products and Services

VitalisPure offers wellness products and services through our Website. All products are subject to availability, and we reserve the right to:

• Limit quantities of any product or service
• Discontinue products or services without notice
• Refuse service to anyone for any reason
• Correct pricing errors and update product information

Product descriptions, images, and specifications are for informational purposes only. While we strive for accuracy, we cannot guarantee that product descriptions or other content is error-free, complete, or current.

All prices are subject to change without notice. Taxes, shipping, and handling charges may apply and will be disclosed at the time of purchase.

Payment Terms

Payment is due at the time of purchase. We accept the following payment methods:

• Credit cards (Visa, MasterCard, American Express)
• Debit cards
• PayPal
• Bank transfers (for business accounts)

By providing a payment method, you authorize us to charge all applicable fees to your selected payment method. You are responsible for all charges incurred under your account.

All transactions are processed securely using industry-standard encryption. We do not store your complete payment information on our servers.

Returns and Refunds

We want you to be completely satisfied with your purchase. Our return policy includes:

• 30-day return window for most unopened products in original packaging
• Refund of purchase price less shipping and handling fees
• Exchange or credit for defective or damaged items
• Customer is responsible for return shipping costs unless the item was defective

To initiate a return, please contact our customer service team at [email protected] or call +421 232 00 22 02.

Certain products may not be eligible for return due to health and safety considerations. Custom or personalized products cannot be returned unless defective.

Shipping and Delivery

We ship to addresses within Slovakia, European Union, and selected international destinations. Shipping times and costs vary based on:

• Destination address
• Product type and quantity
• Selected shipping method
• Customs clearance for international shipments

Estimated delivery times are provided at checkout but are not guaranteed. Risk of loss and title for items pass to you upon our delivery to the carrier.

We are not responsible for delays caused by customs, weather, or other circumstances beyond our control.

Limitations of Liability

VitalisPure and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your use of or inability to use the service
• Any unauthorized access to or use of our servers or any personal information
• Any interruption or cessation of transmission to or from our services
• Any bugs, viruses, trojan horses, or the like that may be transmitted through our services

Our total liability for any claims arising under these terms shall not exceed the amount you paid for the product or service in question.

User Conduct

You agree not to engage in any of the following prohibited activities:

• Violating any applicable laws or regulations
• Infringing upon the intellectual property rights of others
• Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, ordiscriminating
• Submitting or transmitting spam, chain letters, contests, junk email, or pyramid schemes
• Using our services for any fraudulent or unlawful purpose
• Interfering with or disrupting the services or servers or networks connected to the services

We reserve the right to terminate your access to our services for violations of these terms without prior notice.

Intellectual Property Rights

The Website and its original content, features, and functionality are and will remain the exclusive property of VitalisPure and its licensors. The Website is protected by copyright, trademark, and other laws.

Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material on our Website without our express written consent.

You retain any rights you have in any content you submit to us, but you grant us a worldwide, royalty-free license to use, reproduce, modify, and distribute that content in connection with providing our services.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

By using our services, you consent to the collection and use of information in accordance with our Privacy Policy.

Governing Law and Dispute Resolution

These Terms shall be interpreted and governed by the laws of Slovakia, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in Bratislava, Slovakia, in accordance with the rules of the Slovak Commercial Arbitration Court. Judgment on the arbitrator's award may be entered in any court of competent jurisdiction.

You waive your right to participate in any class-action lawsuit or class-wide arbitration proceeding against VitalisPure.

Modifications to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. Your continued use of our Website after any such changes constitutes your acceptance of the new Terms.

If you do not agree to these changes, you must discontinue use of our services immediately.

Service Availability

We strive to maintain continuous availability of our Website but cannot guarantee uninterrupted access. Our services may be temporarily unavailable due to:

• Planned maintenance and updates
• Emergency maintenance
• Technical difficulties or third-party service outages
• Natural disasters or other force majeure events

We are not liable for any downtime or loss of data resulting from these circumstances.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Entire Agreement

These Terms of Service constitute the entire agreement between you and VitalisPure regarding the use of our Website and services, superseding all prior agreements and understandings.

If any provision of these terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights.